305 Hospitality Training Creating Ambassadors

The purpose of this course is to open the minds of the associates to create customer ambassadors for your dealership or department.

The student will learn the following impact items…

  • Identify the characteristics of the top performing retail environments
  • Identify the characteristics of an underperforming organization
  • Identify the behaviors of high performing associates
  • Identify the behaviors of underperforming associates
  • Develop a plan of action to create ambassadors in your dealership

The goal is for the student to see an increase in Customer Engagement and improve CSI and Retention

Take Quiz  Take Replay

Please do NOT take the quiz until AFTER attending this Live Course or watching the replay. You will not get credit for it!

Date

Nov 05 2024
Expired!

Time

12:00 pm

Local Time

  • Timezone: America/New_York
  • Date: Nov 05 2024
  • Time: 12:00 pm
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