Training Calendar

Click on the Course Title to read more about what the Webinar is all about. We suggest that you add it to your personal calendar. You will get a reminder before the Webinar. To login to in all webinars just click GO LIVE at the time it is scheduled! The Courses tagged “P-” in purple are Performance Academy Certifications.

December 2024

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401 The Art of the Walk Around 1-Why Walk Around?
12:00 pm
The purpose of this course is to show the associate the importance of a Vehicle Walk Around in the service drive.  The student will learn the following impact items… The advent of the KIOSK Check in VS. the Service Advisor The most important items to be considered in a walk around How to be prepared for the customer a , ...
Local Time:
Dec 02 2024 |
12:00 pm
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402 The Art of the Walk Around 2-Key Steps
12:00 pm
The purpose of this course is to show the associate the most impactful items to be included in a walk around and demonstrate examples. The student will learn the following impact items… How to execute the best walk around on the drive The most important items to be included in a walk around process Why each of the ite , ...
Local Time:
Dec 03 2024 |
12:00 pm
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403 The Art of the Walk Around 3-My Dealership
12:00 pm
The purpose of this course is to guide the associate on creating the perfect walk around at your dealership.  The student will learn the following impact items… How to create a walk around process for your dealership How to implement the walk around in your dealership How to re-deliver the vehicle with a final walk ar , ...
Local Time:
Dec 04 2024 |
12:00 pm
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450 Fixed Ops Numbers for Associates-Sales
12:00 pm
The purpose of this course is for the learner to understand fundamental service metrics.  The student will learn the following impact items… Pay Types Sales Types FRH  Work Mix PACE Take Quiz  Take Replay , ...
Local Time:
Dec 16 2024 |
12:00 pm
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451 Fixed Ops Numbers for Associates Gross Profit and KPIs
12:00 pm
The purpose of this course is for the learner to understand fundamental service metrics.  The student will learn the following impact items… Gross Profit Calculations (Labor and Parts) Key Performance Indicators KPI Improvement Strategies Take Quiz  Take Replay , ...
Local Time:
Dec 17 2024 |
12:00 pm
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452 Fixed Ops Numbers for Service Advisors-Improvement
12:00 pm
The purpose of this course is for the learner to understand fundamental service metrics.  The student will learn the following impact items… Production Performance Expense Management Strategies MY PAY Plan Calculations – Improvement Take Quiz  Take Replay , ...
Local Time:
Dec 18 2024 |
12:00 pm
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